At FHR, we take a great deal of care ensuring that information which we obtain about you is treated appropriately and in accordance with the GDPR Act 25th May 2018. We do not sell your personal information to any third parties.
We use the information that we collect about you to:
a) Process your order expeditiously and efficiently. We only use PayPal which is third party, we do not and can not collect financial information about our customers
b) In order to enable the goods to be delivered to you, we have to pass on your address to our third party couriers. If it is in our possession we will also pass on details of your telephone number in order to allow our couriers to contact you directly in the event of a query regarding delivery.
c) We no longer send out newsletters and so our database of emails has been cancelled and we shall delete the option from our website
We may use information concerning you for payment recovery or to investigate any possible fraud in the event that a PayPal payment have been used in a fraudulent manner. Please note that we may be requested to disclose information concerning you if requested to do so by the police. First Hand Records Ltd is responsible for all transactions processed via firsthandrecords.com.
Our Security Measures
All purchase are through Paypal which is a secure third party payment system
First Hand Records Ltd adheres to the highest standards of ethical practices in all our operations and is dedicated to protecting the privacy of all visitors to firsthandrecords.com.
Gathering and Use of Information
We no longer gather any customer information. We have deleted our newsletter option and instead use social media to keep our customers informed. Once an order has been shipping and received we delete the email address form our system w.hich is provided to us by PayPal
First Hand Records Ltd websites may contain “links” to other websites. We make every effort to only link to sites which share out high standards of Privacy Practice.